Frequently Asked Questions

We are experienced in treating children with various medical conditions. Please provide detailed information on your child’s health, and we will tailor our care accordingly.

Yes, we take all allergies and dietary restrictions seriously. Our nutritional guidance and in-office practices will be adapted to meet your child’s needs.

We understand that dental emergencies can be stressful and require prompt attention.

Since we currently operate by appointment only, please contact us immediately at our emergency telephone number (919.219.6428) if your child experiences a dental emergency.

We will prioritize your situation and make every effort to accommodate your child as soon as possible, even outside of our usual appointment schedule.

Yes, we evaluate and address sleep-disordered breathing issues. We may recommend myofunctional therapy or collaborate with sleep specialists for comprehensive care.

Dr. Jasmine Elmore is dedicated to providing swift and expert care for dental emergencies and trauma. She has years of expertise and experience – including hospital emergency room experience.

Whether your child has sustained a sports-related injury, a knocked-out tooth, or experienced any other dental trauma, we are here to help.

We understand that dental emergencies can be frightening for both children and parents. Our compassionate and experienced team strives to create a calm and supportive environment, ensuring your child feels safe and cared for during their visit.

If your child experiences a dental emergency, please contact us immediately at our emergency telephone number (919.219.6428).

We are committed to providing the urgent care needed to protect and preserve your child’s dental health.

Yes, we offer orthodontic evaluations and can provide guidance on the appropriate timing for braces or other orthodontic treatments like Myobrace, Toothpillow, and ALF (Advanced Lightwire Functionals).

We work closely with orthodontic specialists when needed.

Preventive dentistry is a cornerstone of our practice.

We provide regular check-ups, cleanings, sealants, and education on proper oral hygiene and nutrition to prevent cavities and other dental problems.

In addition, we offer a Remineralization Plan designed to strengthen your child’s teeth and enhance their overall oral health.

This plan not only focuses on fortifying tooth enamel but also incorporates strategies to reduce inflammation in the body—the underlying factor that can contribute to various dental issues.

By addressing both the immediate and systemic causes of oral health problems, our Remineralization Plan ensures a holistic approach to maintaining your child’s healthy, confident smile.

When your child or teen needs a cavity filled, we perform minimally-invasive treatment whenever possible. And we use a variety of non-toxic, biocompatible materials for fillings.

We perform extractions when necessary, including evaluations for wisdom teeth in teenagers. For complex cases, we may refer you to a trusted oral surgeon.

Yes, we offer various sedation options, including nitrous oxide (laughing gas) and in-office general anesthesia performed by a board-certified dental anesthesiologist.

Our goal is to ensure your child’s comfort during procedures. We discuss all options with parents beforehand.

Yes, we can!

We are well aware of certain genetic mutations or medical conditions can affect how a child’s body processes nitrous oxide, making it unsafe or ineffective for them. These conditions may involve respiratory issues, specific enzyme deficiencies, or other health concerns that necessitate alternative sedation methods.

Our team is trained in gentle, compassionate techniques specifically designed to ease dental anxiety.

We create a friendly and welcoming environment, utilizing behavioral support strategies and positive reinforcement tailored to each child’s or teen’s unique needs.

Our goal is to ensure your child’s comfort during procedures. We discuss all options with parents beforehand.

Yes, we are experienced in treating children with various special needs and tailor our approach to meet each child’s specific requirements.

We strive to accommodate family scheduling needs. Please let us know your preferences when booking, and we will do our best to schedule siblings together.

Our team is trained in gentle, compassionate techniques specifically designed to ease dental anxiety.

We create a friendly and welcoming environment, utilizing behavioral support strategies and positive reinforcement tailored to each child’s or teen’s unique needs.

To foster a sense of independence and help your child build confidence during dental visits, we kindly ask that parents remain in the waiting area while their child or teen is being seen.

This approach often helps reduce anxiety, as children and teens may feel more comfortable and less self-conscious when interacting directly with our dental team without a parent’s presence. It allows us to establish a trusting rapport with your child, encouraging open communication and enabling us to address their concerns more effectively.

Exceptions: We understand that every child is unique, and some situations may require a different approach. For infants, very young children, and children with special needs, we welcome and encourage parental presence during the appointment to ensure your child feels secure and comfortable. In these cases, having a parent or caregiver in the room can provide additional reassurance and support, facilitating a positive dental experience.

Rest assured, regardless of the circumstances, we will keep you fully informed about your child’s progress and are always available to discuss any questions or concerns before and after the appointment.

Our primary goal is to make every visit as comfortable and stress-free as possible for both you and your child.

At Optimal Kids Pediatric Dental Medicine, we operate as a fee-for-service practice.

This means that payment is due at the time of service.

However, we understand that navigating insurance can be challenging, so as a courtesy, we will bill your insurance directly. 

Please be aware that reimbursement depends on your individual insurance policy and benefits, and we cannot guarantee coverage. We recommend contacting your insurance provider beforehand to understand your out-of-network benefits and any applicable reimbursement procedures.

While we do not directly offer payment plans or financing options, we are committed to helping you access the care your child needs. Our office staff can connect you with reputable third-party financing providers and share information about programs that may assist with the cost of dental services. Please feel free to discuss your needs with us, and we’ll do our best to help you find a suitable solution.

You can schedule an appointment by calling our office at 919.297.8970, emailing us at hello@optimalkidsdental.com or using our new patient request form on our website.

Yes we do! All of our patients are by appointment. We have evening appointments available until 8:00pm Monday through Friday. You can schedule an appointment by calling our office at 919.297.8970, emailing us at hello@optimalkidsdental.com or using our new patient request form on our website.

We request at least 48 hours’ notice for cancellations or rescheduling. This allows us to offer the appointment time to another patient.

Yes, our office is fully accessible to accommodate patients with mobility challenges.

Our team is trained in gentle, compassionate techniques to help ease anxiety.

We create a friendly environment and use behavioral support strategies tailored to each child and teen.

We have nitrous oxide (laughing gas) available if desired and there are no health contraindications for your child or teen.

We also have a homeopathy remedies guide available online for your use at home and prior to appointments.

Please contact us to inquire about language services. We strive to accommodate the needs of all families.